Frequently Asked Questions

What is a 4PL and how is it different from a 3PL?

A Fourth-Party Logistics (4PL) partner like BridgeNet Solutions manages your entire logistics network – including your 3PLs - not just transport or warehousing. While a 3PL executes shipments, a 4PL coordinates all 3PLs, carriers, and systems under one connected framework, giving you a single point of control and complete supply chain visibility.

How do I know if a 4PL solution is right for me?

A 4PL solution is ideal if your supply chain involves multiple 3PLs, carriers, or regions and you struggle with fragmented visibility, inconsistent service levels, or rising logistics costs. If you spend more time managing partners and data than improving performance, a 4PL can help by providing a single point of control, unified data, and continuous optimization. BridgeNet’s 4PL model is best suited for organizations seeking to simplify complexity, centralize accountability, and gain actionable insights across their logistics network.

Why choose BridgeNet instead of a software-only provider?

Most platforms only show data — BridgeNet acts on it. We combine people, process, and technology to manage your logistics network end-to-end. You get the insights of a platform and the expertise of a logistics partner, ensuring visibility turns into real performance and measurable results.

How long does it take to implement a 4PL solution?

Implementation typically takes 3 to 6 months, depending on the scope and complexity of your network. Most customers begin to see productivity gains around the 6-month mark, with measurable value and performance improvements following shortly thereafter. BridgeNet ensures a smooth transition through collaborative discovery workshops, phased rollouts, and structured change management support.

How is BridgeNet connected to PSA BDP and the PSA Group?

BridgeNet is an independently managed member of the PSA Group, the world’s leading port operator. This relationship provides access to PSA’s extensive global network, digital capabilities, and infrastructure while maintaining BridgeNet’s neutrality and data independence.

What is Xonar?

Xonar is a fully managed online platform that combines advanced digital capabilities with hands-on operational expertise. Built by supply chain practitioners for global enterprises, Xonar integrates data, systems, and teams into one connected environment that enhances visibility, control, and decision-making across every stage of the supply chain. Through Xonar, companies can unify operations, finance, and intelligence within a single digital command center—enabling smarter, faster, and more resilient supply chain performance.

What is part of the Xonar platform?

The Xonar ecosystem includes the modules listed below. Together, these modules deliver end-to-end visibility, accountability, and actionable insight.

• Xonar Control Tower: Real-time milestone tracking, exception management, and predictive insights

• Xonar Freight Audit & Pay: Automated invoice validation and cost accuracy

• Xonar Analytics: AI-driven dashboards and performance intelligence

What does “fully managed” mean?

Unlike standalone software tools, Xonar combines advanced AI-driven technology with hands-on human expertise. Our digital process are backed by BridgeNet’s operational specialists. Experienced professionals who continuously monitor, analyze, and optimize your supply chain performance. Our experts interpret data, manage exceptions, and guide automation to ensure accuracy, accountability, and measurable results. 

What does Xonar do?

Xonar is BridgeNet’s digital platform suite that powers global supply chain transformation. Together, these tools create one connected ecosystem for total control and transparency across your supply chain. It includes: 

• Xonar Control Tower – End-to-end visibility, milestone tracking, and exception management

• Xonar Freight Audit & Pay – Automated invoice validation and cost accuracy

• Xonar Analytics – AI-driven insights and performance dashboards

What is a Control Tower in supply chain management?

A control tower is a centralized digital and operational hub that provides real-time visibility, proactive exception management, and data-driven decision-making across all logistics activities. BridgeNet’s Xonar Control Tower simplifies bookings, integrates with 3PLs and carriers, and uses predictive analytics to improve service reliability and cost efficiency.

How does BridgeNet support sustainability?

Our data-driven approach identifies opportunities to reduce CO₂ emissions through network optimization, modal shift, and load utilization. In one project, a customer achieved a 40% reduction in CO₂ emissions and a 60–70% reduction in distance traveled by redesigning their supply chain network.